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For local law enforcement agencies, the subject of illicit drugs can appear all‐pervasive. Any multifaceted problem situated in an intrusive media and political environment raises difficult challenges concerning the allocation of resources. This article explores the process behind Lancashire Constabulary's decision to highlight Class A open drug markets as an operational priority, and looks at how a multi‐agency intelligence process, based on geographic mapping methodology (GIS), was initiated to direct enforcement and preventative activity.

The National Intelligence Model, described as a ‘model for policing’, defines a process for setting priorities and a framework in which problem solving can be applied. Its strength is a systematic approach that demands standard products and consistent methods of working, which ensure high levels of ownership and accountability. The problem solving approach can also work within this framework. It provides techniques to assist in analysis and develops the tasking and co‐ordinating mechanism through multi‐agency partnerships, which can deliver more sustainable solutions.